COMPANY PROFILE

IGT Solutions (IGT) is a global leader in customer experience (CX), dedicated to simplifying complex customer interactions and delivering seamless, transformative experiences. Founded in 1998, IGT specializes in integrated Business Process Management (BPM), Technology, and Digital Services & Solutions, helping clients across diverse industries, particularly in Travel and Hi-tech sectors. With a strong focus on both Digital and Human Intelligence, IGT manages end-to-end CX journeys for the world’s most innovative brands.

Employing over 25,000 customer experience and technology specialists, IGT serves 90 marquee clients worldwide, operating across 31 delivery centers in locations such as China, the Philippines, Malaysia, India, the UAE, Romania, and the USA. IGT’s vision is to become the world’s greatest next-gen CX company, simplifying a billion complex interactions each year.

Guided by five cultural values—Client Focus, Curiosity, Respect, Accountability, and Integrity—IGT Solutions prioritizes clients at the heart of its mission. These values ensure that every interaction is shaped by a commitment to excellence, innovation, and doing the right thing, always.

Driven by a relentless pursuit of success, IGT Solutions continues to define the future of customer experience, empowering businesses and brands to thrive in an ever-evolving digital landscape.

For more information, please visit: Website: https://www.igtsolutions.com/